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GENERAL FAQs

Is TS-228A/20TB-IW available in both new and refurbished condition?

Yes, TS-228A/20TB-IW may be available in both brand-new and professionally refurbished options, depending on current inventory. Each listing clearly indicates the condition so you can choose according to your budget and performance requirements. All refurbished units are fully tested, cleaned, and quality-verified to ensure stable and reliable performance.

How do I check if TS-228A/20TB-IW is compatible with my system?

Compatibility details of TS-228A/20TB-IW; are provided on the product page, including key technical specifications to help you evaluate system fit. If you are unsure, our technical support team can assist you in confirming compatibility to ensure smooth integration with your existing setup before purchase.

Do you provide replacement options for TS-228A/20TB-IW if reached End-of-Life (EOL) or End-of-Support (EOS)?

Yes, we can assist with replacement options for TS-228A/20TB-IW if reached End-of-Life (EOL) or End-of-Support (EOS), subject to availability. In such cases, we typically recommend compatible alternatives or equivalent upgraded models that match your system requirements and performance needs. Our team will help you identify the most suitable replacement to ensure continuity and compatibility with your existing infrastructure.

What type of warranty is included with TS-228A/20TB-IW?

TS-228A/20TB-IW is covered under a warranty for your assurance. New units generally include a standard manufacturer warranty, while refurbished units come with an in-house 30-days warranty backed by our quality assurance process. Every item is tested prior to shipment to maintain high reliability standards.

Do you offer discounts for bulk or wholesale orders?

Yes, we provide special pricing for bulk purchases, resellers, and corporate clients. If you are planning to order TS-228A/20TB-IW in larger quantities or need customized requirements, you can request a quotation, and our sales team will offer a competitive and tailored pricing solution.

How soon will my order be shipped after purchase?

Orders are typically processed quickly once payment is confirmed. If TS-228A/20TB-IW is in stock, it is usually dispatched within the 24-72 hours. Delivery timelines may vary based on your location and shipping option, but we always prioritize fast and efficient order fulfillment.

QNAP TS-228A NAS Tower Ethernet LAN White - NAS Servers

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QNAP TS-228A NAS Tower Ethernet LAN White - NAS Servers

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Category:	NAS Servers
Availability:	Out of Stock
Part Number:	TS-228A/20TB-IW
Manufacturer:	QNAP
Payment Methods:

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MSRP:
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MSRP:

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Product Condition:

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Lightweight and powerful entry-level NAS for private cloud and home entertainmentEquipped with a Realtek RTD1295 quad-core processor, the TS-228A provides home users with powerful features including snapshot-based backup, file synchronization, and private cloud services. The TS-228A is also a one-stop home entertainment portal for streaming photos, music, and videos to multiple devices throughout your home and beyond. With energy-saving and quiet operation, the TS-228A is especially suited for home users and provides easy-to-use and convenient functionality for file storage and multimedia needs.

Storage
Online RAID migration	Yes
Online RAID expansion	Yes
Bad block scan	Yes
Storage drives installed	Yes
Installed storage drive type	HDD
Number of storage drives installed	2
Total installed storage capacity	20000 GB
Supported storage drive types	HDD, SSD
Number of storage drives supported	2
Storage drive interface	Serial ATA III
Storage drive capacity	10000 GB
Storage drive size	3.5"
RAID support	Yes
Supported file systems	FAT32,HFS+,NTFS,ext3,ext4
RAID levels	0, 1, JBOD
Processor
Processor architecture	ARM Cortex-A53
Processor frequency	1.4 GHz
Processor family	Realtek
Processor model	RTD1295
Processor cores	4
Memory
Internal memory type	DDR4
Internal memory	1 GB
Maximum RAM supported	1 GB
Memory slots	1
Flash memory	4096 MB
Networking
Copper ethernet cabling technology	10BASE-T,100BASE-TX,1000BASE-T
Dynamic DNS (DDNS)	Yes
Ethernet LAN	Yes
Ethernet LAN data rates	10,100,1000 Mbit/s
Wake-on-LAN ready	Yes
Supported network protocols	CIFS/SMB, AFP (v3.3), NFS(v3), FTP, FTPS, SFTP, TFTP, HTTP(S), Telnet, SSH, iSCSI, SNMP, SMTP, SMSC
iSCSI support	Yes
DHCP server	Yes
DHCP client	Yes
Ports & interfaces
USB port	Yes
USB 3.0 (3.1 Gen 1) Type-A ports quantity	1
USB 2.0 ports quantity	2
Ethernet LAN (RJ-45) ports	1
Hard drive
RAID support	Yes
Supported file systems	FAT32,HFS+,NTFS,ext3,ext4
RAID levels	0, 1, JBOD
Design
Cooling type	Active
Fan diameter	4 cm
Built-in display	No
Colour of product	White
LED indicators	Yes
Chassis type	Tower
Technical details
Type	NAS
Device class	Home & Home Office
Backup function	Yes
Backup features	Cloud, USB drive, iSCSI LUN
Built-in display	No
Built-in optical drive	No
Card reader integrated	No
Colour of product	White
Noise level	17 dB
Multilingual support	Yes
LED indicators	Yes
Chassis type	Tower
Buzzer	Yes
Performance
Built-in UPnP AV media server	Yes
Built-in iTunes server	Yes
Built-in FTP server	Yes
S.M.A.R.T. support	Yes
Browser supported	Apple Safari 7+, Google Chrome, Microsoft Internet Explorer 10+, Mozilla Firefox
Mac compatibility	Yes
Remotely operated	Yes
Backup button	Yes
Universal Plug and Play (UPnP)	Yes
Type	NAS
Device class	Home & Home Office
Backup function	Yes
Backup features	Cloud, USB drive, iSCSI LUN
Built-in optical drive	No
Card reader integrated	No
On/off switch	Yes
Windows operating systems supported	Yes
Server operating systems supported	Windows Server 2003,Windows Server 2008 R2,Windows Server 2012,Windows Server 2012 R2,Windows Server 2013
Mac operating systems supported	Mac OS X 10.10 Yosemite,Mac OS X 10.11 El Capitan,Mac OS X 10.12 Sierra,Mac OS X 10.7 Lion,Mac OS X 10.8 Mountain Lion,Mac OS X 10.9 Mavericks
Linux operating systems supported	Yes
Web-based management	Yes
Reset button	Yes
Operating system version	4.3.4
Operating system installed	QNAP Turbo System
Noise level	17 dB
Multilingual support	Yes
Buzzer	Yes
Access Control List (ACL)	Yes
Cooling
Cooling type	Active
Fan diameter	4 cm
Security
Access Control List (ACL)	Yes
Software
Mac compatibility	Yes
Windows operating systems supported	Yes
Server operating systems supported	Windows Server 2003,Windows Server 2008 R2,Windows Server 2012,Windows Server 2012 R2,Windows Server 2013
Mac operating systems supported	Mac OS X 10.10 Yosemite,Mac OS X 10.11 El Capitan,Mac OS X 10.12 Sierra,Mac OS X 10.7 Lion,Mac OS X 10.8 Mountain Lion,Mac OS X 10.9 Mavericks
Linux operating systems supported	Yes
Operating system version	4.3.4
Operating system installed	QNAP Turbo System
Management features
On/off switch	Yes
Web-based management	Yes
Reset button	Yes
Power
Power supply location	External
Power supply unit (PSU) capacity	65 W
AC input voltage	100 - 240
Redundant power supply (RPS) support	No
Number of power supply units	1
External power adapter	Yes
Power management	Yes
Weight & dimensions
Width	90 mm
Depth	125 mm
Height	187.7 mm
Weight	700 g
Package weight	1.88 kg
Packaging content
Quick installation guide	Yes
External power adapter	Yes
Cables included	AC, LAN (RJ-45)
System requirements
Windows operating systems supported	Yes
Server operating systems supported	Windows Server 2003,Windows Server 2008 R2,Windows Server 2012,Windows Server 2012 R2,Windows Server 2013
Mac operating systems supported	Mac OS X 10.10 Yosemite,Mac OS X 10.11 El Capitan,Mac OS X 10.12 Sierra,Mac OS X 10.7 Lion,Mac OS X 10.8 Mountain Lion,Mac OS X 10.9 Mavericks
Linux operating systems supported	Yes
Operational conditions
Operating temperature (T-T)	0 - 40 Ã‚Â°C
Operating relative humidity (H-H)	5 - 95%
Packaging data
Package weight	1.88 kg
Cables included	AC, LAN (RJ-45)
Other features
Power management	Yes

Capacity: 20TB

1. Non-Returnable Products: Once an order has been processed, items that are not classified as 3D memory products are non-returnable and cannot be cancelled.

2. Restocking Charges: A restocking fee of up to 25% may apply to eligible returns. The exact percentage depends on the product category.

3. Product Condition: All products are supplied in refurbished condition by default, unless explicitly stated as brand new retail stock prior to purchase.

4. Dispatch & Availability: Most orders are dispatched within 24 hours, subject to stock availability. For urgent or same-day dispatch requests, please contact our customer service team at (0)203-411-0694.

5. Manufacturer Part Numbers: Leading manufacturers such as Dell, HP, IBM, and Compaq may assign multiple identifiers to the same product, including Spare Part Numbers (Spare P/N#) or Field Replaceable Unit Numbers (FRU#). Items received may carry either designation and will be considered equivalent and fully compatible. For clarification, please contact our sales team.

6. Warranty Policy: All items are covered by a 30-day limited warranty, valid for replacement only in cases of DOA (Dead on Arrival), and must match the original part number. Certain storage devices may include an extended 90-day warranty—confirmation prior to purchase is recommended. Additional warranty options, including manufacturer or extended warranties, may be available upon request.

7. Drivers & Installation Media: Products are sold in bulk format and generally do not include installation media or drivers. If required, please confirm availability before placing your order.

8. Shipping Costs: Shipping charges are automatically calculated based on lighter items such as memory modules and hard drives (under 5 lbs). Heavier equipment, including servers, racks, or motherboards, may incur additional shipping costs. We recommend confirming shipping fees prior to order completion. In cases of discrepancies, our team will contact you to revise the charges accordingly.

9. Product Images: All product images are for illustrative purposes only. The actual item delivered may vary in appearance.

10. Packaging Disclaimer: Items may be shipped in bulk or non-retail packaging, particularly for large volume or consolidated orders.

11. End-of-Life (EOL) Products: Discontinued products may be substituted with equivalent parts that match the same FRU and functionality.

12. Refurbished Printers: Refurbished printers may not include toner cartridges, or may be supplied with partially used cartridges.

Need Assistance?

If you require further clarification or have any concerns, please contact us prior to placing your order:
📧 support@selectechnology.co.uk
📞 (0)203-511-0854